Latest Phones. Trusted Service.
Your one-stop shop for all your mobile phone needs in Orchard: phones, accessories, prepaid SIM cards, repairs and trade-ins at Lucky Plaza.
How We Can Help
Everything your phone needs, in one shop at Lucky Plaza.
Learn About Our Store
As a premier mobile phone retailer at Lucky Plaza, we carry a wide range of devices from top brands, including the latest smartphones, tablets, power banks, SIM cards and accessories. Our team helps you find the right device for your lifestyle and budget. From phone repairs to upgrades, trade-ins and contract plans, we have you covered.
Trade In Your Old Phone
Bring your old phone to Lucky Plaza and put its value towards your next one.
What Our Customers Say
Rated 5.0 from 81 Google reviews by customers who visited us at Lucky Plaza. Here are a few, exactly as they appear on Google.
Our Services
Everything your phone needs, under one roof. Walk in, or WhatsApp us first to check stock.
Latest Mobile Phones and Tablets
Explore a wide range of the latest smartphones and tablets from leading brands, including iPhone, Samsung and OPPO.
- New releases and popular models
- Tablets for work, school and play
- Help choosing the right device for your budget
Mobile Accessories
High-quality phone cases, screen protectors, chargers, cables, power banks and earbuds.
- Casings for most phone models
- Screen protectors fitted on the spot
- Chargers, cables and power banks
Prepaid SIM Cards, Top-Ups and Plans
Prepaid SIM cards for locals and visitors, seamless top-ups on WhatsApp, and help with mobile plans and SIM-only deals.
- Prepaid SIM cards set up in store
- Top up by sending us a WhatsApp message
- Mobile contracts and SIM-only plans
Phone and Tablet Repairs
Repairs for all major phone brands, including screen replacements and battery fixes, plus tablet repairs.
- Cracked screen replacement
- Battery replacement
- Tablet repairs
Buy, Sell and Trade In
Trade in your old phone for a new one, or find a good deal on a pre-owned device.
- Trade-in value towards your next phone
- Sell your used phone
- Pre-owned devices
Visit Us at Lucky Plaza
Two units on Orchard Road, a short walk from Orchard MRT. Come in to see the phones, try the accessories and get set up on the spot.
Level 2, Lucky Plaza
304 Orchard Road, #02-94
Singapore 238863
Level 3, Lucky Plaza
304 Orchard Road, #03-95
Singapore 238863
Plan Your Visit
- Opening hours
- Monday to Sunday, 9:30am to 7pm
- Address
- Lucky Plaza, 304 Orchard Road
#02-94 and #03-95, Singapore 238863 - Getting here
- A short walk from Orchard MRT station along Orchard Road
- Call or WhatsApp
- +65 9100 4919
Why Customers Come Back
One-Stop Mobile Solutions
Phones, accessories, SIM cards, repairs and trade-ins in one place, so one visit sorts it all.
Trusted Local Service
A patient team that explains your options clearly, whether you are a local or visiting Singapore.
After-Sales Support
Questions after you buy? Drop by or send us a WhatsApp message and we will help.
Rated 5.0 by Our Customers
81 Google reviews from customers who visited us at Lucky Plaza. These are shown exactly as they appear on Google.
Contact Us
Ask about stock, a repair, a trade-in or a top-up. WhatsApp is the fastest way to reach us.
Talk to Ash Mobile
- WhatsApp and phone
- +65 9100 4919
- fresh6138@gmail.com
- Shop
- Lucky Plaza, 304 Orchard Road
#02-94 and #03-95, Singapore 238863 - Opening hours
- Monday to Sunday, 9:30am to 7pm
- @ashmobile8
Thank you, your message is in.
We will reply as soon as we can. For anything urgent, WhatsApp us on +65 9100 4919.
Privacy Policy
Last updated: 20 October 2026
This Privacy Policy explains how ASH MOBILE ("we", "us") collects, uses, discloses and protects personal data in accordance with the Personal Data Protection Act 2012 of Singapore (the "PDPA"). It applies to personal data collected through this website and through our enquiry and messaging channels.
1. Who we are
ASH MOBILE (UEN 53467537M) is a mobile phone shop at 304 Orchard Road, #02-94 Lucky Plaza, Singapore 238863.
2. Personal data we collect
We collect only what we need to serve you and to respond to you:
- Prepaid SIM card registration. When you buy a prepaid SIM card in our shop, the identity details that the mobile network operator requires us to record to register the card.
- Repairs, trade-ins and top-ups. Your name, phone number and the details of your device or account needed to carry out the repair, trade-in or top-up.
- Contact form, WhatsApp, email and telephone. The contact details and information you share with us in those messages.
- Your use of this website. Technical information such as pages visited, device and browser type and approximate location, collected through cookies and similar technologies (see section 9).
3. How we use personal data
- To register prepaid SIM cards as the mobile network operators and Singapore law require.
- To carry out repairs, trade-ins and top-ups, and to tell you when they are done.
- To reply to your questions and feedback.
- To operate, secure and improve this website and our service.
- To comply with legal and regulatory obligations.
4. Consent and withdrawal
By submitting a form on this website or contacting us, you consent to our collection, use and disclosure of your personal data for the purposes in section 3. You may withdraw your consent at any time by contacting our Data Protection Officer (section 12). We will tell you the likely consequences of withdrawal, for example that we may no longer be able to provide a service you asked for, and we will process your request within a reasonable time.
5. Promotional messages
We send promotional messages only to people who have agreed to receive them, and we observe the Do Not Call provisions of the PDPA. You can opt out at any time by replying to the message or by contacting us.
6. Disclosure to third parties
We do not sell personal data. We disclose personal data only where needed for the purposes above, or where required or permitted by law, including to:
- Service providers who support our operations, such as WhatsApp (messaging), Google (maps), and our website host and email providers. These providers process data on our behalf or under their own terms.
- Government and regulatory authorities, where required by law.
7. Transfers outside Singapore
Some of our service providers store data on servers outside Singapore. Where personal data is transferred overseas, we take reasonable steps to ensure that it receives a standard of protection comparable to that under the PDPA.
8. Protection and retention
We protect personal data with reasonable security arrangements against unauthorised access, collection, use, disclosure, copying, modification or disposal. We keep personal data only for as long as it is needed for the purposes it was collected for, or as required for legal or business reasons, after which we delete or anonymise it.
9. Cookies
This website uses cookies and similar technologies to work properly and to help us understand how it is used. You can set your browser to block or delete cookies, but some parts of the website may then not work as intended.
10. Access and correction
You may ask to access the personal data we hold about you and how it has been used or disclosed in the past year, and ask us to correct any error or omission. We may charge a reasonable fee for an access request, and will tell you the fee before we process it. We will respond as soon as reasonably possible.
11. Data breaches
If a data breach is likely to cause you significant harm, we will notify you and the Personal Data Protection Commission as the PDPA requires.
12. Data Protection Officer
For any question about this policy or your personal data, or to withdraw consent, please contact:
Data Protection Officer
Ash Mobile, 304 Orchard Road, #02-94 Lucky Plaza, Singapore 238863
Email: fresh6138@gmail.com
WhatsApp: +65 9100 4919
13. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Accessibility Statement
Last updated: 20 October 2026
Ash Mobile is committed to making this website usable by as many people as possible, including people with disabilities.
Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the World Wide Web Consortium.
What we have done
- Text and background colours chosen for strong contrast, with body text at a comfortable reading size.
- Text alternatives for meaningful images.
- A clear heading structure on every page, so content can be navigated with a screen reader.
- Menus, links, buttons and forms that can be used with a keyboard.
- Pages that adapt to phones, tablets and desktops, and that can be zoomed without loss of content.
- Our address, phone number and email given as text, not only inside images.
Known limitations
The map on our Visit Us page is provided by Google, and we cannot control its accessibility, so our address is also given as text on every page. The customer reviews on our Reviews page are screenshots from Google; each one has a text alternative giving the reviewer's name and the opening words of the review.
Feedback
If you have difficulty using any part of this website, or need information in another format, please contact us at fresh6138@gmail.com or on WhatsApp at +65 9100 4919. Please tell us the page and the problem, and we will do our best to help.
Review
We review this statement as the website changes. It was last reviewed on 20 October 2026.
Terms of Use
Last updated: 20 October 2026
1. About these terms
These Terms of Use govern your use of this website, which is operated by ASH MOBILE (UEN 53467537M). By using this website you agree to these terms. If you do not agree, please do not use the website.
2. Information on this website
We keep the information on this website accurate and up to date, but services, prices, opening hours and promotions may change without notice. Please check with us, or at the point of booking or ordering, for the latest details.
3. Bookings, orders and enquiries
This website does not sell anything online. A message sent through the contact form or WhatsApp is an enquiry, not an order. Stock, prices, repair quotes and trade-in values are confirmed by our staff in their reply or in person, and all purchases are made in our shop at Lucky Plaza.
4. Intellectual property
The content of this website, including our name, logo, photographs and text, belongs to us or our licensors. You may view and share pages for personal, non-commercial use, but you may not copy, reproduce or reuse the content for any other purpose without our written permission. Reviews and testimonials shown on this website are the reviewers' own words.
5. Acceptable use
You must not use this website for any unlawful purpose, submit false or misleading information through our forms, or attempt to interfere with the website's operation or security.
6. Third-party websites
This website links to services run by others, including Google Maps, WhatsApp and Instagram. We are not responsible for their content, availability or privacy practices, and your use of them is subject to their own terms.
7. Disclaimer and limitation of liability
This website is provided on an "as is" basis. To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, this website. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under the laws of Singapore.
8. Privacy
Our Privacy Policy explains how we handle personal data collected through this website.
9. Changes to these terms
We may update these terms from time to time. The latest version will always be on this page, with the date it was last updated.
10. Governing law
These terms are governed by the laws of Singapore, and any dispute is subject to the exclusive jurisdiction of the courts of Singapore.
11. Contact us
Ash Mobile, 304 Orchard Road, #02-94 Lucky Plaza, Singapore 238863. Email fresh6138@gmail.com or WhatsApp +65 9100 4919.